OUR FOOD SAFETY

Please inform us if you or someone in your group has a food allergy. 

Cha-Ya makes every attempt to identify ingredients that may cause allergic reactions for those with food allergies. Every effort is made to educate our staff on the severity of food allergies. However, there is always a risk of contamination. There is also a possibility that manufacturers of the commercial foods we use could change the formulation at any time, without notice. Customers concerned with food allergies need to be aware of this risk. 

For those with Celiac disease, or gluten sensitivity, we caution that most of our dishes contain gluten through the use of soy sauce. Soy sauce is a main building block of our recipes. We are often asked why we don’t use tamari instead of soy. Our answer is two-fold. Tamari is not the same as soy sauce, and we remain committed to the recipes left by the founding chef. We also caution that not all tamari is gluten free! We have a very limited number of items that are gluten free. We also offer gluten free tamari upon request. Please ask your server about these items. 

The same principle is true of our claim to be a vegan eating establishment. We make every effort to ensure all items on the menu and in the kitchen are vegan. However, there is always the risk of contamination by our food vendors. 

Cha-Ya will not assume any liability for adverse reactions to food consumed, or items one may come in contact with while in our establishment. 

If you feel that communicating with our staff is difficult or you are uncomfortable with their responses to your concerns, we politely ask you to consider finding another place to dine. 

We remind you that your health and well-being depend mostly on your actions. Thank you for your understanding.